Anti-Spam Policy

OROBI Anti-Spam Policy

1. Introduction OROBI ("we", "us", "our") is committed to ensuring the integrity and security of our communication practices. This Anti-Spam Policy outlines our strict guidelines for preventing, identifying, and addressing spam activities, ensuring compliance with applicable anti-spam laws and industry best practices.

2. Definition of Spam Spam, also known as junk email, refers to unsolicited commercial emails sent in bulk without the recipient's consent. These emails often contain misleading or deceptive content and do not provide a clear method for recipients to opt out.

3. Legal Framework We adhere to all applicable anti-spam regulations, including but not limited to:

  • The CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography And Marketing) in the United States

  • The GDPR (General Data Protection Regulation) in the European Union

  • The CCPA (California Consumer Privacy Act) in California, USA

4. Consent We only send commercial emails to individuals who have expressly opted in to receive such communications. Consent must be:

  • Freely given, specific, informed, and unambiguous

  • Obtained through a clear affirmative action (e.g., checking an opt-in box)

5. Email Content Requirements All commercial emails sent by OROBI must comply with the following requirements:

  • Clear Identification: Emails must be clearly identified as commercial in nature.

  • Accurate Sender Information: The sender's name, email address, and physical address must be accurate and clearly displayed.

  • Honest Subject Lines: Subject lines must accurately reflect the content of the email.

  • Opt-Out Mechanism: Emails must include a clear and conspicuous opt-out mechanism, allowing recipients to unsubscribe from future emails easily. Unsubscribe requests must be honored within 10 business days.

  • Valid Reply-To Address: The email must include a valid reply-to address that remains operational for at least 30 days after the email is sent.

6. Prohibited Practices The following practices are strictly prohibited:

  • Harvesting Email Addresses: Collecting email addresses through automated means or from third-party sources without consent.

  • Misleading Information: Using deceptive headers, subject lines, or content.

  • Third-Party Lists: Purchasing, renting, or using third-party email lists without verifying that recipients have provided consent.

7. Monitoring and Enforcement We monitor our email practices to ensure compliance with this Anti-Spam Policy. Non-compliance may result in disciplinary action, including termination of employment or business relationships. We may also pursue legal action against individuals or entities that engage in spamming activities.

8. Reporting Spam If you receive an unsolicited email from OROBI that you believe violates this Anti-Spam Policy, please report it to us immediately.

9. Policy Updates We may update this Anti-Spam Policy from time to time to reflect changes in our practices or legal requirements. We will notify individuals of significant changes through appropriate channels.

10. Contact Information For questions or concerns regarding this Anti-Spam Policy or our email practices, please contact us at:

OROBI
Email: [email protected]
Phone: +1 (866) 445-1370
Address: 5804 Babcock Road. PMB 174. San Antonio, TX 78240

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